Request Deletion of Personal Data

At Ventla, we take your data privacy seriously and provide a clear and simple process for handling data deletion requests.

Participants can delete their personally identifiable information (PII) directly in the app by navigating to the bottom of the profile page and selecting the data deletion option. Participants may also request deletion by emailing dataprivacy@ventla.io. Further details are provided below.

If you are an administrator and would like to request deletion of participant PII or other data such as events or additional records, please contact us at dataprivacy@ventla.io. Administrators may also request that data be scheduled for deletion at a later date if needed.

Once we receive your request, we will confirm receipt and begin processing the deletion. We aim to complete all data deletion requests as quickly as possible, and no later than 30 days from the request date. After the data has been successfully deleted, you will receive a final confirmation.

In accordance with our privacy policies, certain PII is also deleted automatically when required. For more information, please review our privacy policy.

If you have any questions or need further assistance, you are always welcome to contact us at support@ventla.io.

Submit Request

Form (Option 1)

Email (Option 2)

Send an email to dataprivacy@ventla.io requesting deletion.

Participant iOS/Android App

1. Open the app menu and tap the profile icon at the top.

2. At the bottom of the profile page; tap the “Remove your account?” link